Haukley.

Support

We usually reply within one business day.

Email support@haukley.com and tell us your device (for example "Roku", "Fire TV Stick" or "iPhone") and what happened. A photo of the screen helps.

Common questions

A video won't start or keeps buffering

Why are there ads?

Ads keep Haukley free, and half of the ad revenue from each film goes to the people who made it.

Captions

Haukley follows your device's caption settings. On Roku, press the * button during playback to turn captions on or off. On Apple TV, iPhone, Fire TV and Google TV, use the player's subtitle / CC option or your device's accessibility settings.

Resuming where I left off

Haukley remembers your place on each device. Open the title and choose Resume, or pick it from Continue Watching on the home screen.

Deleting your account or your data

Delete your account: sign in at haukley.com/watch, open the profile menu (top right) and choose Delete account. Your account, profiles, watch history and My List are erased immediately.

Delete some or all of your data without deleting your account, or if you can't sign in: email privacy@haukley.com from the address on the account and we'll do it within 30 days.

The TV and iPhone apps don't require an account; their watch progress stays on the device and is removed when you delete the app or clear its data. See the Privacy Policy for details.

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